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AO-AIAM 120: BP in Customer Service Part 1 Webinar

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Description: The first of two parts, this two-hour webinar explores why service matters most and why it is never enough. The class analyzes the different types of buyers and what customers want. Quick service and personal attention are key, and class discussion focuses on specific issues. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details. Notes: Agencies that offer FAIA's webinars in a conference room setting must pay for each agent in attendance.

Credit Hours: CE #71353, 9902-Generic - Life, General Lines and Title, 2 hours

Date:
Thursday, July 12, 2018
Time:
10:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$68.00
Nonmember Price
$68.00


AO-AIAM 120: BP in Customer Service Part 2 Webinar

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Description: This session has been approved by the Department of Financial Services for insurance continuing education credit. Course ID# 71354, 2 hours, Intermediate Course Authority: 9902 Generic Life, General Lines & Title.
Date:
Thursday, July 19, 2018
Time:
10:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$68.00
Nonmember Price
$68.00


AO-AIAM 210: Mastering Time Webinar

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Description: We all have the same amount of hours in the day. Make the most of your most precious resource by learning how to balance your home and work lives.This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.
This course is not approved for CE credits with the DFS.

Date:
Tuesday, March 06, 2018
Time:
10:00 AM - 12:00 PM Eastern Standard Time
Member Price
$68.00
Nonmember Price
$68.00


AO-AIAM 210: Mastering Time Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: We all have the same amount of hours in the day. Make the most of your most precious resource by learning how to balance your home and work lives.This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.
This course is not approved for CE credits with the DFS.

Date:
Thursday, July 19, 2018
Member Price
$68.00
Nonmember Price
$68.00


AO-AIAM 310: Negotiating Conflict Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: Developing negotiation skills is vital to the success of contemporary property and casualty insurance agencies. In this three-hour webinar, students will learn how best to negotiate with clients and co-workers, to prevent conflict before it starts, work well with others every day, and understand both sides of the story. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #71356, 9902-Generic - Life, General Lines and Title, 3 hours

Date:
Tuesday, August 07, 2018
Time:
9:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$78.00
Nonmember Price
$78.00


AO-AIAM 310: Negotiating Conflict Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: Developing negotiation skills is vital to the success of contemporary property and casualty insurance agencies. In this three-hour webinar, students will learn how best to negotiate with clients and co-workers, to prevent conflict before it starts, work well with others every day, and understand both sides of the story. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #71356, 9902-Generic - Life, General Lines and Title, 3 hours

Date:
Tuesday, January 16, 2018
Time:
9:00 AM - 12:00 PM Eastern Standard Time
Member Price
$78.00
Nonmember Price
$78.00


AO-AIAM 310: Negotiating Conflict Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: Developing negotiation skills is vital to the success of contemporary property and casualty insurance agencies. In this three-hour webinar, students will learn how best to negotiate with clients and co-workers, to prevent conflict before it starts, work well with others every day, and understand both sides of the story. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #71356, 9902-Generic - Life, General Lines and Title, 3 hours

Date:
Tuesday, April 10, 2018
Time:
9:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$78.00
Nonmember Price
$78.00


AO-AIAM 320: Professional Relationships in The...Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: This course has been approved by the Department of Financial Services for insurance continuing education credit. Agent: Course#: 71357 for 3 Hours, Intermediate, Course Authority: CE 9902 - Generic - Life, General Lines and Title
Date:
Thursday, January 25, 2018
Time:
9:00 AM - 12:00 PM Eastern Standard Time
Member Price
$78.00
Nonmember Price
$78.00


AO-AIAM 320: Professional Relationships in The...Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: This course has been approved by the Department of Financial Services for insurance continuing education credit. Agent: Course#: 71357 for 3 Hours, Intermediate, Course Authority: CE 9902 - Generic - Life, General Lines and Title
Date:
Thursday, April 12, 2018
Time:
9:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$78.00
Nonmember Price
$78.00


AO-AIAM 320: Professional Relationships in The...Webinar

http://www.faia.com/uploadedImages/FAIA_Site_Home/About/Staff_bios/Jeff_O_gray_BG.png
Description: This course has been approved by the Department of Financial Services for insurance continuing education credit. Agent: Course#: 71357 for 3 Hours, Intermediate, Course Authority: CE 9902 - Generic - Life, General Lines and Title
Date:
Thursday, August 09, 2018
Time:
9:00 AM - 12:00 PM Eastern Daylight Time
Member Price
$78.00
Nonmember Price
$78.00