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Event Details

AO-AIAM 120: BP in Customer Service Part 1 Webinar

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Date:
Thursday, June 01, 2017
Time:
10:00 AM - 12:00 PM Eastern Daylight Time
Description: The first of two parts, this two-hour webinar explores why service matters most and why it is never enough. The class analyzes the different types of buyers and what customers want. Quick service and personal attention are key, and class discussion focuses on specific issues. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details. Notes: Agencies that offer FAIA's webinars in a conference room setting must pay for each agent in attendance.

Credit Hours: CE #71353, 9902-Generic - Life, General Lines and Title, 2 hours

Instructor(s): Jeff Odom
Notes: The link to access the webinar will be emailed to attendees the afternoon prior to the webinar.

Agencies that offer FAIA's webinars in a conference room setting must pay for each agent in attendance.

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