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Event Details

AO-AIAM 310: Negotiating Conflict Webinar

Tuesday, April 04, 2017
9:00 AM - 12:00 PM Eastern Daylight Time
Description: Developing negotiation skills is vital to the success of contemporary property and casualty insurance agencies. In this three-hour webinar, students will learn how best to negotiate with clients and co-workers, to prevent conflict before it starts, work well with others every day, and understand both sides of the story. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #71356, 9902-Generic - Life, General Lines and Title, 3 hours

Instructor(s): Jeff Odom
Notes: Agencies that offer FAIA's webinars in a conference room setting must pay for each agent in attendance.

Important: To receive Continuing Education credit, you must log in to FAIA's website with your individual login and password and complete a webinar/webcast affidavit within within five (5) days of taking the class. Email FAIA if you have questions or need your login credentials.

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